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The Worst Is Over will be known as the seminal work for
teaching compassionate crisis intervention communication to anyone who
works with medical and emotional emergencies. All future books by
others will reference this source as the "bible" for crisis
communication. --Patti White, Ph.D., Editor, International Journal of Emergency Mental Health The Worst Is Over is like an answer to a prayer. It gives everyone, from parent to firefighter, the knowledge and courage to say exactly the right thing at the right time in a way that is healing, uplifting, and also life-saving. --Christiane Northrup, M.D., Author, Women's Bodies, Women's Wisdom and Mother-Daughter Wisdom The Worst Is Over is a major contribution to healing and one of the most original books I have read in some time. At this moment in history, when many wish totally to give healing over to drugs, genome manipulation, and stem cells, we need this message more than ever -- that human consciousness, and the ways we choose to communicate with one another, can make the difference in life and death. --Larry Dossey, MD, Author: Healing Words, Reinventing Medicine, Healing Beyond the Body and The Power of Premonitions [The Worst Is Over ] is required reading for all who wish to work in the field of trauma response. --Leo J. Shea III, Ph.D. Clinical Neuropsychologist, New York University The Worst Is Over is a book that should be read by every police officer in the country. Tom Scotto, President, National Association of Police Organizations at their 2002 Conference It's finally becoming apparent that what we say during a medical emergency is often as important as the treatment we provide. Alan Mistler, Associate Professor and Program Director,Center for Prehospital Education Department of Emergency Medicine, University of Cincinnati Medical Center Reading about Verbal First Aid gave me the courage and the inspiration to be a source of comfort and ease to people who are ill or injured. The authors' very simple approach is both loving and practical. I recommend it to anyone dealing with a medical emergency. I use this as an ongoing practice in my work, both in the emergency room and the ICU. Cara de Vries, Respiratory Care Practioner, Lucile Packard Children's Hospital at Stanford After reading the book The Worst Is Over, I became a believer in Verbal First Aid. I run the first aid training unit for our department and have incorporated it into our program. As Police Officers, we talk to people in a variety of situations, and unfortunately some of these conversations are not pleasant ones. Verbal First Aid is a valuable "tool" we can use with the public that we serve. The feedback thus far from the field has been great. --F/Lt Mike Harvitt, Michigan State Police |