Testimonials for
The Worst Is Over:
What To Say When Every Moment Counts
by Judith Acosta, LCSW and
Judith Simon Prager, Ph.D.
The Worst Is Over will
be known as the seminal work for teaching compassionate crisis
intervention communication to anyone who works with medical and
emotional emergencies. All future books by others will reference this
source as the "bible" for crisis communication.
Patti White, Ph.D., Editor,
International Journal of Emergency Mental Health. Vol.
4, No. 2, Spring 2002.
The Worst Is Over
is like an answer to a prayer. It gives everyone, from parent to
firefighter, the knowledge and courage to say exactly the right thing
at the right time in a way that is healing, uplifting, and also
life-saving.
Christiane Northrup, M.D. Author,
Women's Bodies, Women's Wisdom
(Bantam, 1998)
and The Wisdom of Menopause (Bantam,
March 2001)
I’ve just had the pleasure of reading your manuscript, Verbal First Aid
(The Worst is Over).
I found it well written and very informative. I agree that what one
says in the first few moments of a physical or psychological crisis can
have a lasting effect on the person in crisis. Your book is the best
example of a practical, common-sense approach to providing
psychological support yet written for the lay public.
George S. Everly, Jr.
Chairman of the Board, Emeritus,
International Critical Incident Stress Foundation,
Inc.
[The Worst Is Over] is a
major contribution to healing and one of the most original books I have
read in some time. At this moment in history, when many wish totally to
give healing over to drugs, genome manipulation, and stem cells, we
need this message more than ever - that human consciousness, and the
ways we choose to communicate with one another, can make the difference
in life and death.
Larry Dossey, MD Author: Healing Words and Healing Beyond the Body
This is a book that should be in the hands of every officer, in every
academy, in every county across the country. The concepts are essential
and life-saving.
Gene Moynihan, CSW,
CASAC
Director, Member Assistance
Program, New York City Police
Verbal First Aid [The
Worst Is Over]…is required reading for all who wish to work in
the field of trauma response.
Leo J. Shea III, Ph.D.,
Clinical Neuropsychologist, New York University-Rusk Institute of
Rehabilitation Medicine
The Worst Is Over…
is an important work that should be read – more than once—by anyone who
wants to make a difference.
James Peloquen, MD, Medical
Director, Partial Hospital Chair, QA, Psychiatry, Long Island College
Hospital
The Worst Is Over
is a book that should be read by every police officer in the country.”
Tom Scotto, President, National
Association of Police Organizations at their 2002 Conference
Reading about Verbal First Aid gave me the courage and the inspiration
to be a source of comfort and ease to people who are ill or injured.
The authors’ very simple approach is both loving and practical. I
recommend it to anyone dealing with a medical emergency. I use this as
an ongoing practice in my work, both in the emergency room and the ICU.”
Cara de Vries, Respiratory Care
Practitioner, Lucile Packard Children’s Hospital at Stanford
It’s finally becoming apparent that what we say during a medical
emergency is often as important as the treatment we provide.
Alan Mistler, Associate Professor
and Program Director, Center for Prehospital Education Department of
Emergency
Medicine, University of Cincinnati Medical Center
After reading the book "The Worst is Over -
What to Say When Every Moment Counts" I became a believer in
Verbal First Aid. I run the first aid training unit for our
department and have incorporated it into our program. As Police
Officers, we talk to people in a variety of situations, and
unfortunately some of these conversations are not pleasant ones.
Verbal First Aid is a valuable "tool" we can use with the public that
we serve. The feedback thus far from the field has been great.
Sgt. Mike Harvitt, First Aid
Training Unit, Michigan State Police